Why your info is collected
We collect information to enable customers and visitors to quickly navigate our website for products of interest, accurately place orders, and improve your experience on our websites. Our goal is to provide you with the highest level of service possible. From your first visit to the delivery of your order, we want you to be completely satisfied with your experience with us. Collecting information allows us to offer you features which saves you time during the order process.
What info is collected
We collect information provided by you when registering for an account, creating or modifying your profile, setting preferences, or making purchases. Additional information collected indirectly includes: geographic location information to personalize shipping delivery estimates, browser information to determine desktop or mobile view, referral URLs, IP address, website navigation data (by session), and Google campaign information.
How we use and share the information collected
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, web site evaluation, data analysis, and where applicable, data cleansing. We provide personal information to these third parties, but they are only authorized to use this information with the services they perform.
If you have selected to receive our emails by supplying your email address on the website, we will send out exclusive deals and discounts and content you may enjoy. At any time, you can click “unsubscribe” at the bottom of our email to unsubscribe.
Cookies are used to identify how a person arrived at our sites and stores information about their shopping cart, navigational preferences, product interest and account. A cookie identifies you while you are at our store and keeps track of items in your shopping cart between visits. Cookies also identify you while you are logged in, however, cookies never contain credit card information and they are stored locally ONLY on your computer, and read only by our website when you visit it.
Google Analytics Demographics and Interest data will be collected for your visit unless you choose to opt out. This data cannot be personally linked back to you and will only be used to gather statistics to improve the website experience.
We engage ContentSquare to learn how users navigate and interact with our website. Information collected using ContentSquare’s platform includes partial IP addresses, cookies, site navigation data (e.g., clicks and scrolls), and other behavioral/technical data attributes. This information is not identifiable and is used solely for our site analytics/optimization purposes.
Any and all personal information divulged to Turn 5 is used solely to improve and enhance your personal shopping experience. Personal information such as Name, address, phone number, and email address are securely stored. Turn 5 will never sell any of your information to third-party marketing companies. If you choose to log in with a social login such as Facebook, Turn 5 will never post to your wall or otherwise use your login credentials except to log you in to your account.
How we store and secure the information collected
Security is of utmost importance to us and we are committed to protecting your private information. To help safeguard against unauthorized access and to ensure appropriate use of information, we have put into place systems and procedures to secure the information we collect. We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. This industry standard encrypts all of your personal information so that it cannot be read as the information is exchanged via the internet.
The collection and transfer of any information you supply related to checkout is secure and cannot be received or read by others. Your credit card information is only shared with our processor in tokenized format for authorization.
How to view and control your information collected
If you reside in the state of California and would like to view, update, transfer, or delete the information stored by Turn5, e-mail firstname.lastname@example.org with your request. You must email us from the address linked to your account.